Privacy Policy

Last updated: November 8, 2025

This Privacy Policy describes how praptiresin.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit, browse, or make a purchase from the Site. By using this website, you agree to the collection and use of information in accordance with this policy.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases or respond to your inquiries.

a. Device Information

Examples collected: Browser type, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.

Purpose: To optimize your browsing experience, improve site performance, and detect potential issues or misuse.

Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with our website hosting and analytics partners, including Shopify and Google Analytics.

b. Order Information

Examples collected: Name, billing address, shipping address, payment details (credit/debit card, UPI, Razorpay, PayPal, etc.), email address, and phone number.

Purpose: To process and fulfill your order, communicate with you, issue invoices, confirm payments, and provide after-sales service.

Source: Collected directly from you during checkout.

Disclosure: Shared with Shopify, payment processors (e.g., Razorpay, PayPal), and delivery partners (e.g., Shiprocket, India Post, DTDC, Blue Dart).

c. Customer Support Information

Examples collected: Name, email address, order details, and the content of your messages or inquiries.

Purpose: To assist with customer support, respond to complaints, and resolve issues.

Source: Collected directly from you via our contact forms, chat, or email.

2. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect or store personal information from children. If you believe a child has provided us with personal data, please contact us at info@praptiresin.com to request deletion.

3. Using Personal Information

We use your personal information to:

Process and fulfill orders
Provide customer service and support
Communicate order updates, promotional offers, and newsletters (only with consent)
Improve website performance and customer experience
Detect and prevent fraudulent activity
Comply with applicable legal obligations

4. Sharing Personal Information

We may share your information with trusted third parties who help us operate our business, including:

Shopify (store platform)
Razorpay (payment gateways)
Shiprocket / India Post / other couriers (order fulfillment)
Google Analytics (website analytics)

We may also disclose information to comply with legal obligations, respond to lawful requests, or protect our rights.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Behavioral Advertising

We may use your browsing data to show you relevant advertisements or offers through platforms like Google Ads or Facebook Ads.

You can opt out of targeted advertising by visiting:

You may also disable personalized ads through your device or browser settings.

6. Cookies

Cookies are small data files stored on your device when you visit our Site. They help us remember your preferences, maintain your shopping cart, and analyze how our Site is used.

You can manage or delete cookies through your browser settings. However, blocking cookies may affect the functionality of certain website features.

Common cookies used:

_secure_session_id – Maintains session navigation
cart_sig / cart_ts – Used for checkout functionality
_shopify_y / _shopify_s – Shopify analytics
_tracking_consent – Tracks user consent for analytics and marketing

For more details on cookies, visit www.allaboutcookies.org.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — such as completing transactions, providing support, or complying with legal requirements.

You can request deletion of your data by contacting us at info@praptiresin.com.

8. Your Rights (Under Indian Law)

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us via email. We will respond to your request in accordance with applicable laws.

9. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or loss. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The revised policy will always be posted on this page with an updated “Last updated” date.

11. Contact Us

For questions, feedback, or privacy-related concerns, contact us at:

Prapti Resin
Email: info@praptiresin.com
Address: Shree Mahesh Nagar, Sr-1, Near Maharana Pratap Hall,
Santkabir Road, Rajkot - 360003, Gujarat, India